Hiring a Realtor comes in many flavors. Whether it be a family member or friend, a personal reference, an agent matching site (e.g. UpNest or Homelight) or other method, it isn't always a guarantee that it will be a perfect match. Hiring an experienced Realtor is important as is someone who's familiar with the local market. It's imperative you set expectations for your purchase or sale as you are after all, the client. Here are a couple of keys to understanding if your agent is holding up their end of the bargain.
Communication
Be sure your Realtor knows what you expect in regard to communication. Do you like to talk on the phone? Do you prefer emails or would you like to be able to text with your Realtor? Your Realtor should respect your preferred communication style and go above and beyond when communicating with you about all stages of buying or selling a home. Your Realtor should educate you along the way.
If you are a home buyer and are searching for a home, your Realtor should send you listings that meet your criteria as soon as they become available. Once you've found a home you'll want your Realtor to guide you through the different stages and contingencies from contract to closing.
If you are selling your home, you'll want your Realtor to give you feedback from other Realtors and buyers who see your home. Once your home is under contract, your Realtor should stay on top of the buyer's contingencies and report to you along the way.
Availability
The real estate market is fantastic right now. Interest rates are at historic lows, homes are selling quickly and Realtors are busy. Regardless, if your Realtor has committed to work with you, they should be available when needed for key steps n the process. If your Realtor doesn't have time when you're ready to list, take photos of your house, show you new homes as they come on the market or be there with support and guideance, it may be time to switch Realtors.
Technology
The use of technology in the real estate industry is ever-increasing. If you are a buyer, be sure your Realtor has you set up for the local multiple listing system to automatically send you new listings. This way, you won't miss an opportunity to see them right when they go on the market as homes are selling fast.
If you are a seller, be sure your Realtor is marketing your home on the top real estate websites such as Realtor.com, Zillow.com, Trulia.com and Homes.com. Are they using other methods and showing creativity in their marketing?
Realtors are also using electric signature programs to more efficiently and effectively obtain buyers' and sellers' signatures on important documents. Contracts can be presented and signed faster which can save you time and money.
Lack of Showings
If you're a seller and your agents doesn't have showing at your property, there is a problem. The inventory of homes for sale is generally low right now. If it's due to the condition of your home, your agent should guide you on the important improvements or repairs that should be made. Having too high of a price may also be a factor. Did you and your agent agree to the price? Is it competitive with similar local homes? You should be able to sell quickly to get the most for your home value.
There are many Realtors to choose from. Be sure the one you choose gives you the service you deserve. If not, it's time to switch.
